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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffrey Jones

January 2, 2026

5  out of  5
rating by Jeffrey Jones
"Nathan is knowledgeable and easy to understand...we had been with Allstate for years...he got us more coverage/$90 less per month..."
We responded:
"Thanks Jeffrey! We appreciate your business and your review of Nathan and his help in securing your new SF insurance! Thanks for the five stars! This helps us attract good customers like you! HNY! "
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luther greer

January 1, 2026

5  out of  5
rating by luther greer
"Tara is great she deserves a raise great job on hiring Tara she provides excellent customer service to our needs"
We responded:
"Hi Luther! Thanks so much for the amazing review of our agency and shoutout to teammate Tara! We appreciate your business and are looking forward to continuing our partnership for years to come!"
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Debra Ingerman

January 1, 2026

5  out of  5
rating by Debra Ingerman
"Angela in the Gallatin Office really helped me in the process of getting my pendant covered with insurance. She knew what she was doing and we had a good experience. She has a very sweet personality. Thank you Angela and Happy 2026!!"
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on imd9infung9ing8um9jf Libejas,

December 31, 2025

5  out of  5
rating by on imd9infung9ing8um9jf Libejas,
"Great experience"
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Dina Prichard

December 31, 2025

5  out of  5
rating by Dina Prichard
"Wonderful and friendly people. Thank you so much"
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Stephen Prichard

December 31, 2025

5  out of  5
rating by Stephen Prichard
"Just a fantastic staff and insurance office."
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Sabrina P

December 31, 2025

5  out of  5
rating by Sabrina P
"Excellent service! Wonderful people 😊"
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Bridget Chastain

December 31, 2025

5  out of  5
rating by Bridget Chastain
"Maggie was very helpful!! Appreciate it 😊"
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Regina Harper

December 31, 2025

5  out of  5
rating by Regina Harper
"I've been with State Farm for over 20 years. Carlene is my agent and is absolutely the best. She is very professional and attentive to our needs and has provided us with the best policies for our homes and vehicles. If you are looking for great customer service and help with your insurance needs I highly recommend Jeanie Gregory's State Farm offices."
We responded:
"Regina! You are a valued customer at JGSF and we appreciate your loyalty. Thanks especially for your shoutout to our longest tenured teammate Carlene! She is a jewel! We hope to enjoy many more years together! "
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Karrie Smart

December 31, 2025

5  out of  5
rating by Karrie Smart
"Such a pleasure working with Maggie. She helped me resolve a problem that I was having and made the experience pain free. She was compassionate with my issue and totally made me feel like I mattered to State Farm. She was kind and considerate and very sweet. She has to be an asset to this company. I would absolutely recommend this office for all their insurance needs!"
We responded:
"Thank you Karrie for this amazing review of our agency and in particular our rockstar teammate Maggie. She is awesome and strives to make every encounter pain free and complete. Please share your experience with your friends and family. We’d love to be of service to more great people like you! "
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Ben Brody

December 30, 2025

5  out of  5
rating by Ben Brody
"Daniel Prichard provided the personal touch and full loop communication creating a completely satisfied experience for my fiscal needs."
We responded:
"Thanks Ben! We appreciate your review and feedback for Daniel! "
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Kathy Farley

December 30, 2025

5  out of  5
rating by Kathy Farley
"Jessica is so knowledgeable in health care info. She walked me through the Medicare portion and even helped with getting the forms in for me. Everyone needs a Jessica at their office. Jenny is so knowledgeable and gets me the info I need promptly."
We responded:
"Kathy, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jessica cares a lot about our customers."
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Mary S

December 30, 2025

5  out of  5
rating by Mary S
"Jeannie Gregory State Farm office has been wonderful to work with! Our family has been dealing insurance with them for decades. They are always friendly, knowledgeable, prompted and patient with all our questions. We love this agency and would confidently recommend them to anyone!"
We responded:
"Thank you so much Mary! We’re appreciative of your review and the loyalty for our agency!"
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Crystal Guzman

December 30, 2025

5  out of  5
rating by Crystal Guzman
"Jeannie’s office helped me get every discount I qualified for and found me the best plan for my family. The right coverage for our family mattered to them."
We responded:
"Thanks so much Crystal! Your review is the kind of compliment we strive to receive when we put your needs first! We appreciate you! "
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Rob Ring

December 29, 2025

5  out of  5
rating by Rob Ring
"Carlene has been our agent for more than 20 years. She has always been very attentive to any insurance issues that have arisen. Additionally, she is prompt at returning correspondences and answering any questions. And that is the same for any of the other agents that have assisted us."
We responded:
"Thanks so much Rob! Your review helps us attract more great customers! Thanks so much for your shout out to our longest tenure team member Carlene. She is the soul of the agency."
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Kelli Lawler

December 29, 2025

5  out of  5
rating by Kelli Lawler
"The staff at state farm is exceptional! They are responsive and available!"
We responded:
"Thanks Kelli! We’re appreciate the feedback and your five ⭐️s! "
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Alison Ring

December 29, 2025

5  out of  5
rating by Alison Ring
"Carlene at State Farm is always ready to answer my questions. Highly recommend Jeannie Gregory State Farm to anyone looking for coverage."
We responded:
"Thank you, Alison, for your wonderful review! I'm happy to hear that Maggie made the process of updating your rental car insurance so easy with just a quick phone call. We appreciate your kind words and are always here to help with any of your insurance needs. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Justin Fox

December 29, 2025

5  out of  5
rating by Justin Fox
"Quick to help and explain every detail to you which makes it easier for the client (me)!"
We responded:
"Awesome Justin! Thanks for the awesome five star review! We hope to make every encounter easy for our customers! "
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Allie Kelley

December 29, 2025

5  out of  5
rating by Allie Kelley
"I love Jeannie and all the staff at State Farm! They are knowledgeable, friendly and accessible. Highly recommend!!"
We responded:
"Thank you so much Allie! We’re appreciative of your review and the loyalty for our agency! "
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Desi B

December 29, 2025

5  out of  5
rating by Desi B
"Maggie was incredibly helpful in guiding me through the process of selecting a life insurance policy. She took the time to carefully explain each option so I fully understood what they offered, and she placed me with the one that was the best fit for me and my family. I truly appreciate her going above and beyond to make sure I felt confident in my decision. I also want to mention how much this office gives back to the community by sponsoring many local events! Maggie shared with me how they hosted a pumpkin patch for the Indian Lakes Fall Festival and even gave away pies before Thanksgiving. The entire staff works so hard to support our community, and I can't thank them all enough, a big shoutout especially to Maggie for her outstanding help!"
We responded:
"Thanks Desi! Reviews like this help us attract great customers like you! We appreciate your kind words about the agency and your experience with our amazing teammate Maggie!"
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Marcus Rodgers

December 29, 2025

5  out of  5
rating by Marcus Rodgers
"I have had state farm since moving to Gallatin TN. I love the service! Their staff is literally ready to answer all your questions professionally and promptly. I also love the fact they are involved in the community. Please continue to be great and amazing ! 💯 Across the board."
We responded:
"Thanks Marcus! We’re appreciative of your loyalty to SF and the JGSF agency! Your review means everything to us! Thanks so much! "
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Margaret Blakemore

December 29, 2025

5  out of  5
rating by Margaret Blakemore
"Best State Farm office I’ve worked with! ❤️"
We responded:
"Thanks Margaret! We appreciate you! "
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Cierra Perez

December 29, 2025

5  out of  5
rating by Cierra Perez
"Maggie was super helpful! We love working with state farm"
We responded:
"Thanks Cierra! We’re so happy to hear that Maggie helped you and made your experience so much better! We appreciate the five stars! "
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Marcus Jacks

December 24, 2025

5  out of  5
rating by Marcus Jacks
"Maggie was great to talk to and very knowledgeable"
We responded:
"You’re so right! Maggie is amazing! Thank you! "
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Stephanie West

December 24, 2025

5  out of  5
rating by Stephanie West
"Jan performed an absolute Christmas miracle by helping my family while we were in a bind. I cannot recommend Jeannie Gregory’s office annd their staff enough. Reach out to Jan for your insurance needs!! You will not be disappointed."
We responded:
"Merry Christmas Stephanie! We are so excited that your experience with our office helped make your busy life a little easier today! Thank you for your long support of our agency! We appreciate you! "