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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deborah Neal

Deborah Neal

February 3, 2026

5  out of  5
rating by Deborah Neal
"Jenny was so helpful and quick to respond. She took care of all my needs, answered all questions and very pleasant to work."
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Joe Thompson

February 3, 2026

5  out of  5
rating by Joe Thompson
"Was pleased with the overall experience in getting started with State Farm. Nathan was very helpful and answered all of my questions."
We responded:
"Thanks Joe! We certainly appreciate hearing news like this! Great reviews help us attract more great customers like you. Thanks for shouting out to Nathan! We look forward to a lasting relationship for your insurance needs."
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Katherine Wahlers

February 2, 2026

5  out of  5
rating by Katherine Wahlers
"Agent was professional, knowledgeable, and quick to understand my insurance needs while designing a policy to address them."
We responded:
"That’s awesome Katherine! We’re so happy you had a good experience with our team and agency! We strive to always match your needs and interests with our products! We enjoy working with great customers like you! "
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Brett Houdeshell

January 29, 2026

5  out of  5
rating by Brett Houdeshell
"Daniel has been great. He’s been very helpful getting my new policy set up after I moved states."
We responded:
"Thanks Brett! We appreciate this positive review and the five stars! So happy Daniel made this a good experience for you! "
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Tina King

January 21, 2026

5  out of  5
rating by Tina King
"Very helpful and friendly service."
We responded:
"Tina, we're pleased to hear you had a 5-star experience with our team! Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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wendy watson

January 15, 2026

5  out of  5
rating by wendy watson
"Jeff Leesman was amazing! He helped me save on my car insurance. I was also able to get renters insurance for less than I was paying just for car insurance alone. Thanks for all your help!!"
We responded:
"Awesome Wendy! We appreciate those kind words and your shoutout for Jeff! We look forward to a great future together! "
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Larry Lyons

January 14, 2026

5  out of  5
rating by Larry Lyons
"Maggie handled my issue quickly, pleasantly, and professionally ."
We responded:
"Larry, thank you for your positive review. I'm glad Maggie was able to handle your issue quickly, pleasantly, and professionally. We appreciate your feedback and look forward to assisting you with any future needs. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Luke Canada

January 8, 2026

5  out of  5
rating by Luke Canada
"Kendall is amazing and helped me with multiple policies. She tailored coverage to my needs and saved me hundreds. I had a lot of questions and follow-up needs which she has gone above and beyond to address! Highly recommend"
We responded:
"Awesome Luke ! We appreciate this fantastic review of our agency and your experience with Kendall. We look forward to working with you for all your insurance and financial needs for years to come! "
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Ken Warren

January 7, 2026

5  out of  5
rating by Ken Warren
"Just moved back to the Gallatin TN area from Montana and Jeff did an excellent job getting me switched over and settled. Definitely recommend the Jeannie Gregory State Farm agency."
We responded:
"Thanks so much Ken! Wilson back home! Thanks for letting us take care of your insurance needs and the great shoutout for our Teammate Jeff! HNY! We look forward to our continued relationship! "
Profile photo of Cindy Liles

Cindy Liles

January 5, 2026

5  out of  5
rating by Cindy Liles
"Great service. Jeannie gave me options to help make the process easy."
We responded:
"Thank you Cindy! We appreciate your review. Happy to hear you had a good experience with our agency! "
Profile photo of Jeanie Stanley

Jeanie Stanley

January 5, 2026

5  out of  5
rating by Jeanie Stanley
"Exceptional Service Margaret B at Jeannie Gregory State Farm went above and beyond. She was professional, knowledgeable, patient, and genuinely cared about making sure everything was handled correctly. Communication was clear, follow-up was prompt, and I never felt rushed or dismissed. This is the kind of service that builds real trust. Margaret sets the standard for what great customer service should look like. Thanks Margaret!"
We responded:
"Jeanie, i can’t tell you how your words help to elevate an agency and a teammate! Margaret is all of those things and more! We appreciate you and your business and wish you all blessings in the new year! "
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Shawn Bloomberg

January 5, 2026

5  out of  5
rating by Shawn Bloomberg
"Maggie was wonderful explaining about my bill and also giving me great advice about life insurance."
We responded:
"Thanks Shawn! We appreciate the five stars and the shoutout to Maggie! She is a jewel for us! Have a wonderful new year! "
Profile photo of Jeffrey Jones

Jeffrey Jones

January 2, 2026

5  out of  5
rating by Jeffrey Jones
"Nathan is knowledgeable and easy to understand...we had been with Allstate for years...he got us more coverage/$90 less per month..."
We responded:
"Thanks Jeffrey! We appreciate your business and your review of Nathan and his help in securing your new SF insurance! Thanks for the five stars! This helps us attract good customers like you! HNY! "
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luther greer

January 1, 2026

5  out of  5
rating by luther greer
"Tara is great she deserves a raise great job on hiring Tara she provides excellent customer service to our needs"
We responded:
"Hi Luther! Thanks so much for the amazing review of our agency and shoutout to teammate Tara! We appreciate your business and are looking forward to continuing our partnership for years to come!"
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Bridget Chastain

December 31, 2025

5  out of  5
rating by Bridget Chastain
"Maggie was very helpful!! Appreciate it 😊"
We responded:
"TY Bridget! Maggie is awesome! We appreciate your comments! "
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Regina Harper

December 31, 2025

5  out of  5
rating by Regina Harper
"I've been with State Farm for over 20 years. Carlene is my agent and is absolutely the best. She is very professional and attentive to our needs and has provided us with the best policies for our homes and vehicles. If you are looking for great customer service and help with your insurance needs I highly recommend Jeanie Gregory's State Farm offices."
We responded:
"Regina! You are a valued customer at JGSF and we appreciate your loyalty. Thanks especially for your shoutout to our longest tenured teammate Carlene! She is a jewel! We hope to enjoy many more years together! "
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Karrie Smart

December 31, 2025

5  out of  5
rating by Karrie Smart
"Such a pleasure working with Maggie. She helped me resolve a problem that I was having and made the experience pain free. She was compassionate with my issue and totally made me feel like I mattered to State Farm. She was kind and considerate and very sweet. She has to be an asset to this company. I would absolutely recommend this office for all their insurance needs!"
We responded:
"Thank you Karrie for this amazing review of our agency and in particular our rockstar teammate Maggie. She is awesome and strives to make every encounter pain free and complete. Please share your experience with your friends and family. We’d love to be of service to more great people like you! "
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Kathy Farley

December 30, 2025

5  out of  5
rating by Kathy Farley
"Jessica is so knowledgeable in health care info. She walked me through the Medicare portion and even helped with getting the forms in for me. Everyone needs a Jessica at their office. Jenny is so knowledgeable and gets me the info I need promptly."
We responded:
"Kathy, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jessica cares a lot about our customers."
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Crystal Guzman

December 30, 2025

5  out of  5
rating by Crystal Guzman
"Jeannie’s office helped me get every discount I qualified for and found me the best plan for my family. The right coverage for our family mattered to them."
We responded:
"Thanks so much Crystal! Your review is the kind of compliment we strive to receive when we put your needs first! We appreciate you! "
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Kelli Lawler

December 29, 2025

5  out of  5
rating by Kelli Lawler
"The staff at state farm is exceptional! They are responsive and available!"
We responded:
"Thanks Kelli! We’re appreciate the feedback and your five ⭐️s! "
Profile photo of Alison Ring

Alison Ring

December 29, 2025

5  out of  5
rating by Alison Ring
"Carlene at State Farm is always ready to answer my questions. Highly recommend Jeannie Gregory State Farm to anyone looking for coverage."
We responded:
"Thank you, Alison, for your wonderful review! I'm happy to hear that Maggie made the process of updating your rental car insurance so easy with just a quick phone call. We appreciate your kind words and are always here to help with any of your insurance needs. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
Profile photo of Justin Fox

Justin Fox

December 29, 2025

5  out of  5
rating by Justin Fox
"Quick to help and explain every detail to you which makes it easier for the client (me)!"
We responded:
"Awesome Justin! Thanks for the awesome five star review! We hope to make every encounter easy for our customers! "
Profile photo of Allie Kelley

Allie Kelley

December 29, 2025

5  out of  5
rating by Allie Kelley
"I love Jeannie and all the staff at State Farm! They are knowledgeable, friendly and accessible. Highly recommend!!"
We responded:
"Thank you so much Allie! We’re appreciative of your review and the loyalty for our agency! "
Profile photo of Desi B

Desi B

December 29, 2025

5  out of  5
rating by Desi B
"Maggie was incredibly helpful in guiding me through the process of selecting a life insurance policy. She took the time to carefully explain each option so I fully understood what they offered, and she placed me with the one that was the best fit for me and my family. I truly appreciate her going above and beyond to make sure I felt confident in my decision. I also want to mention how much this office gives back to the community by sponsoring many local events! Maggie shared with me how they hosted a pumpkin patch for the Indian Lakes Fall Festival and even gave away pies before Thanksgiving. The entire staff works so hard to support our community, and I can't thank them all enough, a big shoutout especially to Maggie for her outstanding help!"
We responded:
"Thanks Desi! Reviews like this help us attract great customers like you! We appreciate your kind words about the agency and your experience with our amazing teammate Maggie!"
Profile photo of Marcus Rodgers

Marcus Rodgers

December 29, 2025

5  out of  5
rating by Marcus Rodgers
"I have had state farm since moving to Gallatin TN. I love the service! Their staff is literally ready to answer all your questions professionally and promptly. I also love the fact they are involved in the community. Please continue to be great and amazing ! 💯 Across the board."
We responded:
"Thanks Marcus! We’re appreciative of your loyalty to SF and the JGSF agency! Your review means everything to us! Thanks so much! "