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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chad Williams

December 1, 2023

5  out of  5 rating by Chad Williams
"Got a new car on Friday afternoon called their office at 10minutes til 5pm not expecting anyone to answer and then AJ answered. She was so helpful and sweet as apple pie! Thank you for the best customer service experience which is rare in today’s world! If you need a great agent with the best team I highly recommend Jeannie and her team!"
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Thomas Head

November 22, 2023

5  out of  5 rating by Thomas Head
"Very courteous, friendly, and very clear about your coverage is. They also always make me aware of discounts I qualify for. Been with them over twenty years for a reason."
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Kathy Farley

November 14, 2023

5  out of  5 rating by Kathy Farley
"Jessica is so knowledgeable in health care info. She walked me through the Medicare portion and even helped with getting the forms in for me. Everyone needs a Jessica at their office"
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L Guilmain

November 10, 2023

5  out of  5 rating by L Guilmain
"Customer service is courteous, friendly and professional. Best place I’ve ever dealt with. Ramona is just wonderful."
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Paula DeBerry

November 8, 2023

5  out of  5 rating by Paula DeBerry
"Jessica was wonderful. On my drug plan for 2024 she saved me over $5000! She has handled us for 4 years and we refer everyone to her!"
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Ronald Ramage

November 6, 2023

5  out of  5 rating by Ronald Ramage
"Ramona has always been friendly and has answered any and all questions we have. Highly recommend this agent and agency!"
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Heidi Dalusong

November 1, 2023

5  out of  5 rating by Heidi Dalusong
"I really appreciate the home and auto life insurance service I have received from Jeannie Gregory State Farm, specifically Jessica who called me today to let me know that I was saving money on my new auto insurance premium renewal. She also helped me by reviewing my homeowners policy and suggesting a change that would be beneficial to me, that's great service! Great company and hometown service you can trust to have your back."
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Mark Parrish

October 27, 2023

5  out of  5 rating by Mark Parrish
"Great people and good service and Tera is a great help with understanding things that you don't know"
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Patti Morrison

October 20, 2023

5  out of  5 rating by Patti Morrison
"I am very happy with my experience dealing with Nathan Haynes. He went above and beyond. Best customer service I have had in a very long time. Thank you so much!!"
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C Menzie

October 13, 2023

5  out of  5 rating by C Menzie
"Justin Moore is a great addition to Jeannie's award-winning team! Justin is professional and efficient, while also managing to be warm friendly at the same time. He's a great listener, and understands my insurance needs. I truly appreciate having people like him and his team on my side because I know I can count on him no matter what."
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Jon Hale

October 13, 2023

5  out of  5 rating by Jon Hale
"Very friendly and helpful. Felt it home a soon as I walked in. Listen to me and provided me with the car insurance I needed."
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Regina Martin

October 12, 2023

5  out of  5 rating by Regina Martin
"Jeannie Gregory has furnished the most excellent service to me and my family for 10 years. Whether car or home insurance or advising me of refinance opportunities for my benefit, I have always been given kind and prompt attention. Even in transitioning from the Gallatin area to East TN, Ramona found "free money" (recalculating premiums) - unexpected bonus! And typical of the kind of service rendered."
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Nicole Smith

October 12, 2023

5  out of  5 rating by Nicole Smith
"AJ has truly been the best to work with! Very knowledgeable, professional, and helpful. She’s gone above and beyond any agent I’ve ever worked with."
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Tracie Kilmade

September 29, 2023

5  out of  5 rating by Tracie Kilmade
"Super easy and comfortable experience buying insurance. I felt like I was with family"
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Stephen O'Donnell

September 28, 2023

5  out of  5 rating by Stephen O'Donnell
"Jeannie and her staff are great to deal with. The customer service at the office is fantastic."
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Bert bumpus

August 27, 2023

5  out of  5 rating by Bert bumpus
"They took care of matter in a good amount of time kind and courtesy."
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joel nosbisch

August 25, 2023

5  out of  5 rating by joel nosbisch
"all good..."
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Tony Steinbach

August 24, 2023

5  out of  5 rating by Tony Steinbach
"Their customer service is great! They not only helped with my insurance needs (as you’d expect) but they also assisted with something unrelated to insurance. I recently was starting a new job and they helped with my proof of citizenship paperwork. Thanks!!!!"
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Mike Nichols

August 23, 2023

5  out of  5 rating by Mike Nichols
"Working with Nathan was very easy and professional. Nathan got me great coverage and very reasonable rates. Very professional and family oriented."
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James Allen

August 16, 2023

5  out of  5 rating by James Allen
"I have done business with Jeannie @ State Farm for years and they are the best."
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Christy Buchanan

August 16, 2023

5  out of  5 rating by Christy Buchanan
"They are always wonderful and helpful!!"
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Margaret Owens

August 15, 2023

5  out of  5 rating by Margaret Owens
"Always exceptional service!!!"
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Mallory Mooneyhan

August 15, 2023

5  out of  5 rating by Mallory Mooneyhan
"We have three vehicles, our house, our business, we've had many other things added and removed from our account in the past. And every time we need to talk to them or add something the agents at this insurance company have been there every step of the way. Carlene is absolutely phenomenal. We work with her quite a bit and she makes me feel like I've known her forever and and I can absolutely trust her and her knowledge and everything in every single way. If you're looking for an insurance agent for whatever you may need please reach out to this office and see what they can do for you."
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Lena Carter

August 7, 2023

5  out of  5 rating by Lena Carter
"Received great customer service from AJ. She was very helpful, patient and understanding. I feel she gave me the best possible rates."
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Russ Brown

August 5, 2023

5  out of  5 rating by Russ Brown
"When my wife and I were attempting to leave the doctors office our car wouldn’t turn over. I went to the State Farm app and requested Road side assistance. In less than five minutes a gentleman called and said he was in route and would arrived in about twenty minutes. He arrived, gave us a jump and we were on our way. Dittos to Jeannie and the State Farm family. You’re the best!"