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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Nerge

July 12, 2024

5  out of  5 rating by David Nerge
"My wife spoke with Maggie, she loved her!!"
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Cary

July 8, 2024

5  out of  5 rating by Cary
"Justin Moore is not just my insurance agent. I also like to think of him as my friend. Justin has been there for me and my family over the years and has helped us adjust our insurance as our needs have changed. He's a really thoughtful person. My husband thinks of him as a brother. I hope Justin Moore will be our agent for years to come. He's a great guy to work with."
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Elisha Thacker

July 8, 2024

5  out of  5 rating by Elisha Thacker
"Jeannie Gregory's agency provides world-class customer service. I have been a customer of her agency for years. We ensure our home, three vehicles, and personal articles. Anytime I call in I get knowledgeable staff. Through text support I received great customer service from Nathan who seemlessly added my son to our policy. And the last few times I've called in, I've spoken with Maggie. She is personable and knowledgeable. She is eager to help and even went over all of the options for life insurance needs. I enjoy speaking with her every time I call in."
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Barry Gray

July 4, 2024

5  out of  5 rating by Barry Gray
"Agency, particularly Jan Boze, worked with excellence to coordinate and resolve my tornado damage claim."
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amber gregory

July 4, 2024

5  out of  5 rating by amber gregory
"Maggie was very helpful today and took care of all my requests! Thank you!"
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Michele Hunter

June 29, 2024

5  out of  5 rating by Michele Hunter
"A pleasant experience from start to finish. I received a call from Kendall prompted by my internet search for insurance. She was professional and assured me of the validity of the agency. She worked hard to quote insurance for my auto, RV and renters. It was quick and easy and I am saving about $1500.00 a year!!! I recommend Kendall and Jeannie Gregory agency for all your insurance needs."
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bestofcherie1

June 21, 2024

5  out of  5 rating by bestofcherie1
"I am so pleased with Jennie Gregory's office. Everyone I have ever dealt with has been knowledgable and nice. I would definately recommend them for your insurance. 2yrs past 2024.... I am still impressed with Jeannie Gregory's State Farm office and employees. I know everyone is trained there, but I enjoy always working with Ramona! She is the best! She works hard to get the best price for our family. She is kind and understands the importance of trying to make ends meet, but also having the best coverage for our family. Thanks for always going above and beyond!!!!"
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Donald White

June 17, 2024

5  out of  5 rating by Donald White
"Entire staff is top notch. Jessica Brimm was a wealth of knowledge and patience in helping me plan my retirement and get my 401k transferred and invested. 30 + years I've been with this office. You can't top this crew!!"
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Jordan Butner

June 14, 2024

5  out of  5 rating by Jordan Butner
"Nathan Haynes was a huge help and got me taken care of in not time."
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Brandi Nevels

June 14, 2024

5  out of  5 rating by Brandi Nevels
"Amazing customer service, wonderful employees,very helpful. Always answers all of my questions and helps guide me thru all my insurance purchases."
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Anya Manigault

June 14, 2024

5  out of  5 rating by Anya Manigault
"My husband and I can not express in words how great this branch is, Jeannie and Justin are the absolute BEST!!!!"
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Beth Herman

June 13, 2024

5  out of  5 rating by Beth Herman
"Have been a loyal state farm client for over 40 years while in ny...glad to find the Jeannie Gregory team in gallatin, tn! Jessica Brimm took time today to confirm we have the coverage we need while being as efficient as possible. Look forward to another 40 years with this team!"
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Zachary Phillips

June 13, 2024

5  out of  5 rating by Zachary Phillips
"I’ve had numerous positive experiences working with Justin Moore with Jeannie Gregory. He’s always responsive, knowledgeable and caring when I need counsel with my State Farm policies. I cannot imagine a better customer experience. I can confidently say that I’m in good hands!"
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Bryan Roberts

June 13, 2024

5  out of  5 rating by Bryan Roberts
"Justin and Jeannie are top notch!!!! Highly recommended!!!"
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Lynn Ethridge

June 13, 2024

5  out of  5 rating by Lynn Ethridge
"I am very pleased with the customer service and care I receive from this agency and I highly recommend them! Jessica conducted an auto and home coverage review today with me and was super helpful and informative. I've never had an agency reach out to me before to ensure that I was covered appropriately and answer any questions that I might have. Very impressed by their efforts and the care they have shown."
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Heather Randolph

June 12, 2024

5  out of  5 rating by Heather Randolph
"Maggie was very informative and answered all my questions. She spoke to me on a personal level and not just as another customer. Five stars for Maggie!"
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Yvonne Agostinho

June 11, 2024

5  out of  5 rating by Yvonne Agostinho
"Have been with Jeannie Gregory's SF office for many years and I've loved every minute of it! Always so helpful! They go above and beyond!"
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Thomas Jones

June 10, 2024

5  out of  5 rating by Thomas Jones
"Had an accident in May, vehicle was totaled, brand new truck. The team at State Farm took care of me and assisted all the partners with their respective needs and made it a very effortless time. To Jeannie and her team, thank you so much."
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Barbara Nerge

June 10, 2024

5  out of  5 rating by Barbara Nerge
"So glad we were able to connect with Kendall!! I was super busy but I gave my hubby all of our info and Kendall’s phone number.. he and Kendall bundled our cars with home insurance and saved us approximately $100.00 per month!! Thankyou Kendall!"
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Rachel Snell

June 8, 2024

5  out of  5 rating by Rachel Snell
"I had an amazing experience with Nathan Haynes. He helped me bundle and found discounts for me that really lowered my rate! He was really amazing when I had storm damage! He walked me through everything as I was upset and had no idea what to do! Highly recommend Nathan if you are a state farm client and if not you should definitely give him a call!"
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Joshua Prior

June 8, 2024

5  out of  5 rating by Joshua Prior
"My agent Nathan Haynes was outstanding and provided stellar customer service. He is a top tier professional and an even better person. I recommend you see him ASAP for all your insurance needs."
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Freddric Christian

June 8, 2024

5  out of  5 rating by Freddric Christian
"I would like to thank Justin so much for always being there for me and my family whenever we had any questions or concerns. Thank you so much! I would and do recommend Justin and State Farm to everyone that I come across."
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Brian M.

June 7, 2024

5  out of  5 rating by Brian M.
"Justin!"
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Mark Lauderdale

June 7, 2024

5  out of  5 rating by Mark Lauderdale
"My questions were answered promptly and professionally."
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randy schaad

June 7, 2024

5  out of  5 rating by randy schaad
"I have been with a few state farm agents over 30 years. There isnt a better agency the Jeannie Gregorys agency. I work directly with Ramona. She is always kind and always handles everything I need. I will never use another agency....They handle every transfer with a professional attitude but a family feel .... A family that likes each other.."