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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Taylor Gregory

Taylor Gregory

November 22, 2024

5  out of  5
rating by Taylor Gregory
"⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the wonderful review, Taylor! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Mindi Novak

November 22, 2024

5  out of  5
rating by Mindi Novak
"Amazing people"
We responded:
"Thank you, Mindi, for your 5-star review! I'm glad you're satisfied with our service. If you ever need further assistance, feel free to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Kyle C

November 21, 2024

5  out of  5
rating by Kyle C
"This agency has been accommodating and a pleasure to work with as I’ve needed."
We responded:
"Kyle, thank you for your wonderful review! I'm happy to know that our agency has been accommodating and a pleasure to work with. Your satisfaction is important to us, and we're always here to assist with your needs. Feel free to reach out anytime! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Billy Wix

November 12, 2024

5  out of  5
rating by Billy Wix
"Friendly representative"
We responded:
"Thank you, Billy! I'm glad you found our representative friendly. We appreciate your feedback and look forward to assisting you with any further needs. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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angelica jardesten

November 7, 2024

5  out of  5
rating by angelica jardesten
"Michael gives us an customer service to my Sister and I we were happy with the rate that we got in our car insurance thank you so much Michael ! 😊"
We responded:
"Angelica, thank you for your wonderful review! I'm glad to hear that you and your sister were satisfied with the customer service and the car insurance rate. Your happiness is important to us, and we appreciate your kind words. If you need any further assistance, our office is always here to help! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Diana Aeria

November 7, 2024

5  out of  5
rating by Diana Aeria
"Very nice and helpful!!"
We responded:
"Diana, thank you for your kind words! I'm happy to know you found our service both nice and helpful. Your feedback means a lot to us. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Charise Winslow

November 7, 2024

5  out of  5
rating by Charise Winslow
"Nathan is great to work with. He's made my transition from Cali very easy and he's very helpful. I'm planning to have him help me add my auto insurance once I get moved. Nathan is a great asset to your team. Appreciate the easiness of a team. Thank you"
We responded:
"Nathan is indeed a fantastic part of our team, Charise! I'm glad to hear he made your transition from California smooth and stress-free. We appreciate your kind words and look forward to assisting you with your auto insurance once you’ve settled in. Thank you for recognizing the effort and dedication of our team. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Michelle Scruggs

October 25, 2024

5  out of  5
rating by Michelle Scruggs
"Excellent service and staff. From insurance to retirement services, I have been extremely satisfied in all areas. I have been with State Farm for over 30 years. When it came time to get a medicare supplement policy, it was an easy choice. State Farm has also handled my retirement, and I couldn't be more pleased. I like knowing that when I call, I will be talking to someone who knows me and gives me personal attention."
We responded:
"Michelle, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Brittany Garrard

October 24, 2024

5  out of  5
rating by Brittany Garrard
"Everyone at Jeannie’s office are so sweet and helpful!!! Maggie helped me figure out my billing, and throughly explained the situation without getting upset at me for my confusion! They are the best!"
We responded:
"Brittany, thank you so much for your wonderful review! I'm glad to hear that Maggie was able to assist you with your billing and explain everything clearly. Our team strives to be helpful and understanding, and it's great to know that we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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George Bedoya

October 22, 2024

5  out of  5
rating by George Bedoya
"Superior service and knowledgeable staff. Very responsive and quick to address my needs - thank you Tara!"
We responded:
"Thank you, George, for your wonderful review! I'm glad to hear that you found our service superior and our staff knowledgeable. Tara will be happy to know she made a positive impact by being responsive and quick to address your needs. We appreciate your feedback and look forward to assisting you in the future! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Ken Lye

October 22, 2024

1  out of  5
rating by Ken Lye
"This place sucks. Go somewhere else. Im not frustrated. You dropped me over a lie . But you did me a favor. Because you’re service sucks. You’re rates are too high.🤣 thanks for the favor 🤣🤣🤣🤣."
We responded:
"We’re sorry to hear about your frustration. Our goal is to provide excellent service, and we’re here to help address any concerns you may have. If there’s anything specific you’d like to discuss or clarify, please feel free to reach out. We’re more than happy to assist in any way we can."
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william leon

October 14, 2024

5  out of  5
rating by william leon
"Very professional knowledgeable and polite!! Would highly recommend Kendall for all your insurance needs!!"
We responded:
"Thank you, William! I'm glad to hear that you found Kendall professional, knowledgeable, and polite. Your recommendation means a lot to us. If you ever need any further assistance with your insurance needs, feel free to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Nanci Johnson

October 1, 2024

5  out of  5
rating by Nanci Johnson
"The team members Maggie and Daniel are always willing to answer any questions that you may have and find the solutions. I am glad that I came back to State Farm."
We responded:
"Nanci, thank you for your wonderful review! I'm glad to know that Maggie and Daniel have been helpful in answering your questions and finding solutions. We're happy to have you back with State Farm. If you ever need anything else, our office is here to assist you. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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joel nosbisch

September 25, 2024

5  out of  5
rating by joel nosbisch
"all good...Excellent work by Tara, very much appreciated her service and follow up"
We responded:
"Thank you for the five-stars, Joel! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Alison Ring

September 25, 2024

5  out of  5
rating by Alison Ring
"Maggie at State Farm made it easy to make changes with rental car insurance. One quick phone call was all it took. Thanks, Maggie and Jeannie Gregory State Farm!"
We responded:
"Thank you, Alison, for your wonderful review! I'm happy to hear that Maggie made the process of updating your rental car insurance so easy with just a quick phone call. We appreciate your kind words and are always here to help with any of your insurance needs. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Taylor Butler

September 25, 2024

5  out of  5
rating by Taylor Butler
"I just replaced my business insurance with the help of Jeannie and Nathan, it was so easy! I got an amazing policy, much cheaper than i was paying before. Thank you both so much for your help with my small business"
We responded:
"Taylor, I'm so glad to hear that Jeannie and Nathan made the process of replacing your business insurance easy and affordable. It's wonderful to know that you're happy with the new policy and the savings it brought to your small business. If you ever need further assistance or have any questions, our office is here to help. Thanks for your kind words! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Vivian Haynes

September 16, 2024

5  out of  5
rating by Vivian Haynes
"Very kind and went above and beyond when I was very upset over a very rude person causing me to hit a post! Thank all who helped me!!"
We responded:
"Vivian, thank you for your kind words and for sharing your experience! I'm glad our team could support you during such a stressful situation. Your appreciation means a lot to us! If you need any further assistance, we're always here to help. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Jay

September 11, 2024

5  out of  5
rating by Jay
"Very friendly, patient, and knowledgeable. Answered all of my questions and concerns with great customer service."
We responded:
"Jay, I'm pleased to hear that you found our team very friendly, patient, and knowledgeable! We're grateful for your positive feedback and for highlighting our great customer service. If you have any more questions or concerns in the future, feel free to reach out. Thank you for choosing us! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
Profile photo of nicholas newton

nicholas newton

September 6, 2024

1  out of  5
rating by nicholas newton
"I had a guy from this office call me and keep me on the phone for 45 minutes to just add a vehicle. We agree on a price and start to move forward. The next day, they call and state a higher amount. I feel it is a lot of unexperienced people in this office. I have been handling my own insurance and policies for a long time. Why was it so hard to explain the coverages I needed. I wish State Farm would allow an online option to avoid this kind of practice. Would not recommend this agent to anyone but definitely like statefarm"
We responded:
"Hi Nicholas, we apologize for any inconvenience you've experienced. Our team is dedicated to not just be an “order taker” but to provide some education around liability limits and try and provide the best possible protection. We hope you will continue to allow us to serve ALL your insurance needs in the future!"
Profile photo of Clarence Hiam

Clarence Hiam

September 5, 2024

5  out of  5
rating by Clarence Hiam
"I only needed some administrative help but as always great service from a great team"
We responded:
"Clarence, thank you for your kind words! I'm glad our team could provide the administrative help you needed. We always strive to offer great service. If you need any further assistance, feel free to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
Profile photo of Demetria Alexander

Demetria Alexander

August 30, 2024

5  out of  5
rating by Demetria Alexander
"I can’t say enough great things about Kendall! From the moment we walked in her office for help with the secure in our home and auto insurance, Kendal was incredibly attentive, knowledgeable, and genuinely caring about our families needs. Kendal took the time to understand our unique situation and Taylor the coverage to perfectly suit our requirements. The process was smooth and stress-free, thanks to Kendal clear explanations and proactive approach. We truly felt like we were in expert hands, and Kendal went above and beyond to ensure we got the best possible coverage at a great price. If you’re looking for someone who is not only a top-notch professional, but also truly invested in finding the right solutions for you, along with staying in the office past office hours, Kendal is the person to call! Thank you, Kendal, for making this experience so positive and for giving us peace of mind with our insurance. You’ve earned our highest recommendation!"
We responded:
"Demetria, Thank you for your wonderful review! I'm glad to hear that Kendall provided such attentive and knowledgeable service for your home and auto insurance needs. It's great that she took the time to understand your unique situation and tailored the coverage to suit your requirements. I'm happy that the process was smooth and stress-free for you, and that Kendall's clear explanations and proactive approach made a positive impact. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Tiffany Sugalski

August 29, 2024

5  out of  5
rating by Tiffany Sugalski
"Ramona is always quick to answer my questions and give speedy resolution to my issues. It’s nice to have her on my team!"
We responded:
"Tiffany, thank you for your wonderful review! I'm happy to hear that Ramona has been quick to answer your questions and resolve your issues. It's great to have her on our team. If you need any further assistance, we're always here to help. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Larry Lyons

August 28, 2024

5  out of  5
rating by Larry Lyons
"Maggie handled my issue quickly, pleasantly, and professionally ."
We responded:
"Larry, thank you for your positive review. I'm glad Maggie was able to handle your issue quickly, pleasantly, and professionally. We appreciate your feedback and look forward to assisting you with any future needs. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Kelsey Jones

August 24, 2024

5  out of  5
rating by Kelsey Jones
"Micheal was very helpful and saved me over $100!!"
We responded:
"Kelsey, thank you for your review. I'm glad Micheal was able to assist you and help you save money. We appreciate your feedback and are here for any future needs or questions. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Laura Frizzell

August 21, 2024

5  out of  5
rating by Laura Frizzell
"Caring professional staff who have good, solid suggestions and quickly take care of claims. They always go the extra mile."
We responded:
"Thank you for the review, Laura! We are happy to hear that our office was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."