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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mindi Novak

September 27, 2024

5  out of  5
rating by Mindi Novak
"Amazing people"
We responded:
"Thank you, Mindi, for your 5-star review! I'm glad you're satisfied with our service. If you ever need further assistance, feel free to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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joel nosbisch

September 25, 2024

5  out of  5
rating by joel nosbisch
"all good...Excellent work by Tara, very much appreciated her service and follow up"
We responded:
"Thank you for the five-stars, Joel! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Alison Ring

September 25, 2024

5  out of  5
rating by Alison Ring
"Maggie at State Farm made it easy to make changes with rental car insurance. One quick phone call was all it took. Thanks, Maggie and Jeannie Gregory State Farm!"
We responded:
"Thank you, Alison, for your wonderful review! I'm happy to hear that Maggie made the process of updating your rental car insurance so easy with just a quick phone call. We appreciate your kind words and are always here to help with any of your insurance needs. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Taylor Butler

September 25, 2024

5  out of  5
rating by Taylor Butler
"I just replaced my business insurance with the help of Jeannie and Nathan, it was so easy! I got an amazing policy, much cheaper than i was paying before. Thank you both so much for your help with my small business"
We responded:
"Taylor, I'm so glad to hear that Jeannie and Nathan made the process of replacing your business insurance easy and affordable. It's wonderful to know that you're happy with the new policy and the savings it brought to your small business. If you ever need further assistance or have any questions, our office is here to help. Thanks for your kind words! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Vivian Haynes

September 16, 2024

5  out of  5
rating by Vivian Haynes
"Very kind and went above and beyond when I was very upset over a very rude person causing me to hit a post! Thank all who helped me!!"
We responded:
"Vivian, thank you for your kind words and for sharing your experience! I'm glad our team could support you during such a stressful situation. Your appreciation means a lot to us! If you need any further assistance, we're always here to help. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Jay

September 11, 2024

5  out of  5
rating by Jay
"Very friendly, patient, and knowledgeable. Answered all of my questions and concerns with great customer service."
We responded:
"Jay, I'm pleased to hear that you found our team very friendly, patient, and knowledgeable! We're grateful for your positive feedback and for highlighting our great customer service. If you have any more questions or concerns in the future, feel free to reach out. Thank you for choosing us! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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nicholas newton

September 6, 2024

1  out of  5
rating by nicholas newton
"I had a guy from this office call me and keep me on the phone for 45 minutes to just add a vehicle. We agree on a price and start to move forward. The next day, they call and state a higher amount. I feel it is a lot of unexperienced people in this office. I have been handling my own insurance and policies for a long time. Why was it so hard to explain the coverages I needed. I wish State Farm would allow an online option to avoid this kind of practice. Would not recommend this agent to anyone but definitely like statefarm"
We responded:
"Hi Nicholas, we apologize for any inconvenience you've experienced. Our team is dedicated to not just be an “order taker” but to provide some education around liability limits and try and provide the best possible protection. We hope you will continue to allow us to serve ALL your insurance needs in the future!"
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Clarence Hiam

September 5, 2024

5  out of  5
rating by Clarence Hiam
"I only needed some administrative help but as always great service from a great team"
We responded:
"Clarence, thank you for your kind words! I'm glad our team could provide the administrative help you needed. We always strive to offer great service. If you need any further assistance, feel free to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Demetria Alexander

August 30, 2024

5  out of  5
rating by Demetria Alexander
"I can’t say enough great things about Kendall! From the moment we walked in her office for help with the secure in our home and auto insurance, Kendal was incredibly attentive, knowledgeable, and genuinely caring about our families needs. Kendal took the time to understand our unique situation and Taylor the coverage to perfectly suit our requirements. The process was smooth and stress-free, thanks to Kendal clear explanations and proactive approach. We truly felt like we were in expert hands, and Kendal went above and beyond to ensure we got the best possible coverage at a great price. If you’re looking for someone who is not only a top-notch professional, but also truly invested in finding the right solutions for you, along with staying in the office past office hours, Kendal is the person to call! Thank you, Kendal, for making this experience so positive and for giving us peace of mind with our insurance. You’ve earned our highest recommendation!"
We responded:
"Demetria, Thank you for your wonderful review! I'm glad to hear that Kendall provided such attentive and knowledgeable service for your home and auto insurance needs. It's great that she took the time to understand your unique situation and tailored the coverage to suit your requirements. I'm happy that the process was smooth and stress-free for you, and that Kendall's clear explanations and proactive approach made a positive impact. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Tiffany Sugalski

August 29, 2024

5  out of  5
rating by Tiffany Sugalski
"Ramona is always quick to answer my questions and give speedy resolution to my issues. It’s nice to have her on my team!"
We responded:
"Tiffany, thank you for your wonderful review! I'm happy to hear that Ramona has been quick to answer your questions and resolve your issues. It's great to have her on our team. If you need any further assistance, we're always here to help. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Larry Lyons

August 28, 2024

5  out of  5
rating by Larry Lyons
"Maggie handled my issue quickly, pleasantly, and professionally ."
We responded:
"Larry, thank you for your positive review. I'm glad Maggie was able to handle your issue quickly, pleasantly, and professionally. We appreciate your feedback and look forward to assisting you with any future needs. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Kelsey Jones

August 24, 2024

5  out of  5
rating by Kelsey Jones
"Micheal was very helpful and saved me over $100!!"
We responded:
"Kelsey, thank you for your review. I'm glad Micheal was able to assist you and help you save money. We appreciate your feedback and are here for any future needs or questions. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Laura Frizzell

August 21, 2024

5  out of  5
rating by Laura Frizzell
"Caring professional staff who have good, solid suggestions and quickly take care of claims. They always go the extra mile."
We responded:
"Thank you for the review, Laura! We are happy to hear that our office was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Brian Shackelford

August 20, 2024

5  out of  5
rating by Brian Shackelford
"I went in their office on Belvedere today for my homeowners insurance renewal and spoke with Jessica. She was a great help and went over everything that I needed to know and also was a great help with questions that I had on my vehicle insurance"
We responded:
"Brian, thank you for your positive review! I'm glad Jessica was able to assist you with your homeowners insurance renewal and auto insurance questions. We appreciate your feedback and are here for any future needs. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Michele Hunter

August 16, 2024

5  out of  5
rating by Michele Hunter
"A pleasant experience from start to finish. I received a call from Kendall prompted by my internet search for insurance. She was professional and assured me of the validity of the agency. She worked hard to quote insurance for my auto, RV and renters. It was quick and easy and I am saving about $1500.00 a year!!! I recommend Kendall and Jeannie Gregory agency for all your insurance needs."
We responded:
"Michele, I am thrilled to hear about your pleasant experience with Kendall at our office! We are pleased to have provided you with quick and easy insurance quotes for your auto, RV, and renters, resulting in significant savings. Thank you for recommending us for all your insurance needs. We look forward to assisting you further! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Joyce Hodges

August 5, 2024

5  out of  5
rating by Joyce Hodges
"Very polite, and professional. Maggie took care of all my needs in a timely, efficient manner."
We responded:
"Hi Joyce! Thanks a bunch for your awesome review! I'm so happy to hear that Maggie was able to take care of all your needs efficiently and professionally. If you ever need anything else, don't hesitate to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Sarah Johnson

August 5, 2024

5  out of  5
rating by Sarah Johnson
"Nathan was very helpful and timely in getting us all set up after our relocation!"
We responded:
"Sarah, I'm so glad to hear Nathan was able to help you out quickly after your move! We appreciate your feedback and are always here if you need anything else. Thanks for choosing us! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Kevin Carter

August 2, 2024

5  out of  5
rating by Kevin Carter
"I recently had the pleasure of working with Angela at the Jeannie Gregory's State Farm insurance agency, and I couldn’t be happier with the experience. From the moment I called, Angela’s professionalism and friendliness made me feel welcome and at ease. She took the time to thoroughly understand my insurance needs and provided detailed explanations of my options. Angela’s knowledge and expertise were evident. Her patience in answering all my questions and her willingness to go the extra mile truly stood out. I ended the communication feeling confident and well-informed about my insurance choices. If you’re looking for outstanding customer service and personalized attention, I highly recommend Angela at Jeannie Gregory's State Farm. She made the entire process smooth and stress-free. Thank you, Angela, for your exceptional service and personal touch!"
We responded:
"Hey Kevin, Thanks a lot for your awesome review! I'm so glad Angela could provide you with such a positive experience. Her professionalism and friendliness are truly valuable to our team. It's great to know she made you feel welcome and well-informed about your insurance options. We'll be here for any future needs or questions you might have! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Phillip Dell

July 22, 2024

5  out of  5
rating by Phillip Dell
"Working with Jeannie Gregory's office has been a pleasure in every aspect. Most recently, Ramona Wickard went above and beyond to meet our needs. I appreciate all the effort this staff performs for their clients."
We responded:
"Hi Phillip! I'm so glad to hear that you've had such a positive experience with our office. Ramona is truly an asset to our team, and we're grateful for her dedication to our clients. Thanks for your kind words and for choosing us for your insurance needs. If you ever need anything else, we're here to help! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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David Nerge

July 12, 2024

5  out of  5
rating by David Nerge
"My wife spoke with Maggie, she loved her!!"
We responded:
"Thank you for sharing your positive experience with Maggie! We are glad your wife loved her service. If you ever need assistance in the future, feel free to reach out to our office. We're here to help! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Cary

July 8, 2024

5  out of  5
rating by Cary
"Justin Moore is not just my insurance agent. I also like to think of him as my friend. Justin has been there for me and my family over the years and has helped us adjust our insurance as our needs have changed. He's a really thoughtful person. My husband thinks of him as a brother. I hope Justin Moore will be our agent for years to come. He's a great guy to work with."
We responded:
"Thank you, Cary, for your kind words about Justin! We are delighted to hear that he has been such a thoughtful and helpful agent for you and your family. We are grateful for your trust and look forward to continuing to assist you with your insurance needs in the years to come! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Elisha Thacker

July 8, 2024

5  out of  5
rating by Elisha Thacker
"Jeannie Gregory's agency provides world-class customer service. I have been a customer of her agency for years. We ensure our home, three vehicles, and personal articles. Anytime I call in I get knowledgeable staff. Through text support I received great customer service from Nathan who seemlessly added my son to our policy. And the last few times I've called in, I've spoken with Maggie. She is personable and knowledgeable. She is eager to help and even went over all of the options for life insurance needs. I enjoy speaking with her every time I call in."
We responded:
"Thank you, Elisha, for sharing your positive experience with our agency! We're glad to hear that Nathan and Maggie provided you with knowledgeable and seamless service. We appreciate your trust in us to protect your home, vehicles, and personal articles. If you ever need assistance with your life insurance needs or anything else, feel free to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Barry Gray

July 4, 2024

5  out of  5
rating by Barry Gray
"Agency, particularly Jan Boze, worked with excellence to coordinate and resolve my tornado damage claim."
We responded:
"Barry, I'm thrilled to hear that Jan and our team provided excellent coordination to resolve your tornado damage claim! We're grateful for your kind words and glad we could assist you during a challenging time. If you ever need further help, please don't hesitate to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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amber gregory

July 4, 2024

5  out of  5
rating by amber gregory
"Maggie was very helpful today and took care of all my requests! Thank you!"
We responded:
"Thank you for your kind words, Amber! I'm glad Maggie was able to assist you with all your requests. We appreciate your feedback and are here for you whenever you need us! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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bestofcherie1

June 21, 2024

5  out of  5
rating by bestofcherie1
"I am so pleased with Jennie Gregory's office. Everyone I have ever dealt with has been knowledgable and nice. I would definately recommend them for your insurance. 2yrs past 2024.... I am still impressed with Jeannie Gregory's State Farm office and employees. I know everyone is trained there, but I enjoy always working with Ramona! She is the best! She works hard to get the best price for our family. She is kind and understands the importance of trying to make ends meet, but also having the best coverage for our family. Thanks for always going above and beyond!!!!"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"